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Fully Managed Hosting Solutions

When your website, email or data security and performance are critical, you need a serious hosting provider. Our team of certified experts will monitor and manage your entire web presence so you can sleep at night. ClickIT specializes in fully-managed hosting solutions and has doneso since 2003. The attention you'll receive with ClickIT will far surpass any level of service typically offered by hosting companies because we go beyond simply hosting and take complete responsibility of the IT infrastructure that runs and protects your data. Plus, we offer fixed-priced hosting solutions and never charge by data-bit transfers or traffic, so you'll never be surprise by our bills.

We have provided 24/7/356 managed hosting support services to clients nationwide since 2003. You'll work with the same technicians and network administrators and you'll never have to deal with an automated voice system. We offer private, custom managed website, e-mail, data and application hosting. We can build an environment to match the specific needs of your website or application. We focus on security and reliability to ensure that you can capitalize on your online profile without worry.


Web Hosting

We have built the most secure website hosting network money can buy. Located on the most active and largest bandwidth corridor in the United States on Euclid Avenue in Cleveland, Ohio, the ClickIT data center facility is the most secure facility for website hosting in the World. Built to manage complex web applications, our web hosting is secured by the ultimate in firewall protection and virus protection fighting a world strived with bandits (over 110 countries aimed at taking our networks down, according the U.S. State Department). We manage our customers’ websites and web application, so they have nothing to worry about, and all they need to do if there is a question or problem, is to call us. Managed hosting is by far the best way to manage time, when there is by far, more important things to do, like managing your business.

Email Hosting

ClickIT can provide you with a variety of email solutions. Get your email from anywhere, including instant e-mail synchronized with Microsoft Outlook, using any mobile device.

Any company that relies on email for day-to-day communications can benefit from an email hosting service. At ClickIT, we don't believe you should have to manage your own hardware, software, and security services just to provide your business with email. So instead, we've built an email hosting platform that allows you to outsource your entire email system. Start today and your company will save money, free up valuable resources and provide your employees with an altogether better email experience.

Give your staff wireless, always-synced access to their email, calendars, contacts and files, plus advanced features with hosted Microsoft Exchange, an enterprise-level solution.

  • Fully Managed. You don't need to buy and maintain servers, there's no licenses to purchase and track.
  • Instant Setup.
  • Low Monthly Fees. A small monthly fee per user - and no capital investment.
  • Advanced Features. Manage your mobile devices from inside your web mail.

What you can expect:

  • email that works with third party e-mail clients such as Microsoft Outlook and Thunderbird
  • email that can be operated using most any wireless cell phone like Blackberry, Windows Mobile and Treo
  • Feature-rich webmail for anytime, anywhere access
  • A 98.6% uptime guarantee
  • Responsive service and support (24x7x365)
  • Advanced spam filtering, virus scanning and large file attachments
  • SSL Encryption for sending sensitive emails
  • Access to your e-mail through a browser on any connected computer

Application Hosting

Application Hosting - the SaaS Solution: Instead of owning and managing all the essential applications and software your business depends on everyday, let ClickIT save you time and money with our Software as a Service (SaaS) capabilities. SaaS can dramatically save your business capital, and it's as easy to implement as flicking a switch. Leasing your business software applications and outsourcing your IT management to ClickIT saves you more than just hassle and cash. By co-sharing the IT expenses among fellow ClickIT clients, you reap all the benefits of our state-of-the-art secure data facility while relaxing in the comfort of knowing your data and IT systems are secure, backed up, patched, monitored and maintained 24/7. Your software will always be up-to-date and all you have to do is pay one low monthly expense per user.

ClickIT is now offering a no-obligation, 30-day FREE trial of Microsoft applications. You will have your free SaaS trial hosted on our servers for the complete experience of what it's like to be completely virtual.

Managed Server Hosting

Building the right technology foundation is easier with the right IT partner. ClickIT specializes in server solutions that safeguard data while allowing our customers to collaborate and use shared information securely, so they can work more productively, wherever they are. ClickIT offers dedicated servers, custom configured and built to suit many needs. Servers include dedicated web servers, dedicated mail servers (with antivirus filtering, spam filtering), dedicated FTP servers, dedicated SQL servers and dedicated application servers; all of which can be dedicated virtual servers as well, which saves costs. ClickIT provides the equipment, does the installations, and typically will manage your hosted server.

Our facility is located in the heart of downtown Cleveland approximately ½ mile from the Tandem switch and sits on many of the available fiber rings. Servers leased from ClickIT will include our secure infrastructure of firewall protection, environmental control units, DC power plants, uninterruptible power supplies, an emergency stand-by diesel generator and close-circuit TV monitoring 24/7, 365 days a year. With abundant security features, disaster management, huge bandwidth and throughput availability, redundancy configuration availability for 99.9% uptime guarantee and for disaster recovery, and more, using ClickIT assures that your server(s) will be housed in one of the best and most secure facilities in the World -- right here in Cleveland!

Save money and get exactly the services you need. All of our servers are custom configured by our qualified IT staff to the specific needs of an application; so if you can answer a few quick questions with one of our specialists, we can send you a free quotation. Below is a sampling of the questions we will need answered before we can prepare a quotation: Full 24/7 Support, nightly backups, patching and vertical updates, GUARANTEED! 98.6% network uptime and 1 hour replacement is available. All of our dedicated and virtual server solutions are fully scalable and custom built, if you need a more robust solution, a specialist will be able to go over that with you. Our entry level servers start at a low price per month. ClickIT can compete with any price, so if you have received a quotation from another source, give us an opportunity to compete and provide a quotation. Plus, ClickIT can save you money by offering fully dedicated VIRTUAL managed servers. Ask your specialist when discussing your needs.

Dedicated Servers for Lease

We custom design our dedicated server environments with all the power and security necessary to get the job done right! Using rack technology, Dell's worldwide performance and dependability and blazing fast, dual Internet connections, we can custom fit a dedicated server to fit your needs. If that wasn't enough, add our Secure Server Environment with fire suppression and power generator backup system and you have a World-class server environment. Your server can be set-up with or without using our managed services. With our managed servers, you do not have to worry about anything. In short, all of the software set-up, troubleshooting, ongoing preventative maintenance and most importantly backup schema's are taken care of for you by ClickIT. Any problems can be resolved with a simple call to our qualified technical support staff. ClickIT Deicated Servers also come with a dedicated IP.

Virtual Servers for Lease

With our virtual server technology we can give you the quality server you need without the large price tag. Allowing the costs to be shared, you have the best of both Worlds: your own private server with affordable pricing and a segregated server environment, all to yourself, to do with as you please. We custom design our virtual server with all the power and security necessary to get the job done right! Using rack technology, Dell's worldwide performance and dependability and blazing fast dual Internet connections, we can custom fit a virtual server to fit most any needs. If that wasn't enough, add our Secure Server Environment with fire suppression and a diesel power generator backup system and you have a World-class server environment. Your server can be set-up with or without managed services. With our managed servers, you do not have to worry about anything. In short, all the software set-up, troubleshooting, ongoing preventative maintenance and most importantly, backup schemas are taken care of for you by the team here at ClickIT. Any problems can be resolved with a simple call to our qualified technical support staff. Virtual Servers by ClickIT also come with your own dedicated IP address.

Data Hosting

ClickIT now offers affordable, easy-to-use, dependable solutions to store, back-up, and share your files, documents and other digital assets over the Internet. No need to have customers access your local networks - storing your data online with ClickIT is safe and secure. You get browser-based file access, with ten different storage programs to choose from, including customizable options to fit your needs. ClickIT can also provide your own unique IP address to access your online files. ClickIT Data Storage Business Packages offer the experience of a variety of standard features in addition to an uncompromising satisfaction guarantee for all ClickIT online data storage solutions.

Data Back-Up & Prevention (DPMS)


Disaster Prevention Monitoring Service

Nearly every single business relies on data. Data has gone from being stored on scrolls of papyrus to papers file cabinets, and now ultimately to computers. Customer information, financial data, the recipe for your company's secret sauce: they're all accessed and viewed on computers now. Chances are, if you are running a small business or working out of a home office, losing the data on your computer would be catastrophic. A harddrive is a moving part; and, like a human arm or a leg, it will unavoidably go bad because of repeated use through the years. Your crucial files and the programs that run them are all stored on a hard drive prone to failure.

The problem with unmanaged and online backups

Backup solutions are rife in the computer world; however, the majority of them take constant, conscious maintenance and expertise to run successfully. When the unexpected does happen, data recovery can prove confusing and it can take days or even weeks to get back up and running again in the manner you're used to. Not only that, rarely do conventional backups do anything to restore programs once your harddrive has gone bad. They require time and knowhow that most small businesses don't have. If a small detail is missed or a backup fails for any reason, it could spell disaster.

When it comes to data backup, you want a service that is fully managed by experts

With ClickIT, you'll never lose data or have extended downtime. Our unique backup solutions ensure that nothing short of the apocalypse will cause data loss. With drive monitoring we can predict the future and tell you before a drive goes bad. We'll also guide you in taking measures to replace any bad drives and completely divert any downtime. If a drive does go bad, our service allows us to restore your computer to its former state within hours. That means

  • Drive recommendation and setup
  • Drive size monitoring and tracking
  • Disk health status checks
  • Fragmentation monitoring
  • Time consistency checking
  • Log monitoring
  • RAID status check
  • Critical service monitoring
  • Drive Swap

Drive-Swap Program

Theft? Fire? Flood? or what's lurking out there now, Cryptolocker rasomware? Or maybe it's the work environment that surround you could unwittingly pose the greatest risk to your data. Acts of God may be rare, but the unintentional deletion of highly important files, hackers breaking into your network, holding it rasom and wreaking havoc, or theft -- all stand out as very real threats to the longevity and survivability of your business.

By instigating a ClickIT drive-swap program, you'll have comfort in knowing you have two separate back-up hard drives. One hard drive will remain attached to your system actively backing up files while the other will be at our facility, in our disasterproof, fireproof safe. Each month a ClickIT technician will come to your location and exchange your hard drives. That way, if any disaster does hits, we'll have a perfectly good version of your hard drive with all of your files and programs so they can be restored to working order within a few short hours. Our drive-swap program also includes incremental Cloud back-up, so any incremental backups between the drive exchange would be available as well.

More Details: The size of the external hard drives used depends on amount of storage required. The 2nd drive is exchanged with the first drive every month. During physical swap-out, drive data is tested and verified for integrity. The spare drive is stored in our fireproof safe at ClickIT. In the event of a disaster, we have a full back-up of the data on this secondary drive, less the data which was created after the last date the drive was plugged into the customer's computer.

SPECIAL OFFER

In our desire to help combat increasing threats like "Cryptolocker ransomware" (See Virus Alerts) to networks and computer data, we are offering local merchants and businesses (within 2 miles of ClickIT) a complete disaster back-up and recovery solution for one low monthly price. We will also wave the one-time set-up fee. All you'll have to purchase extra to enable this program is the two external hard-drives, and the authorized back-up software used. The software license is a one-time cost and covers up to 3 PCs (or servers). To get this special offer or to discuss implementing a water-tight, impenetrable IT solution for you or your organization, just contact us.

Systems Maintenance


Virus Protection

RepelIT

ClickIT offers enterprise-level virus software protection called RepelIT, to customers in need of the absolute best virus protection. Rather than working through definitions as most virus programs do, RepelIT immediately rips off anything trying to install on a system without the user's permission. This way, you'll never have to worry again about your anti-virus being up to date.

Computer Repair

ClickIT can resolve any computer issue that your business may be experiencing. We specialize in:

  • Virus Removals
  • System Optimizations
  • Data Recovery
  • New System Setup

Visit Computer Repair for more information

Malware Monitoring

Do you want to know what is trying to get onto your system? ClickIT can remotely monitor your business's systems. If a virus does happen to sneak on, we will contact you immediately to arrange a plan to remove any malware before it can do damage.

Hardware & Software Implementation

Looking towards the future of your business? ClickIT can help you implement new hardware and software. If your not sure about exactly what you need, we can make highly-educated and experienced recommendations.

Cloud Computing


Private Cloud Storage

What is the Cloud?

The "Cloud" is really just a networked space (usually an embankment of servers in a remote location) on which something is stored, thus making it accessible over the Internet. Rather than storing files, programs, email and anything else locally (on individual computers), the Cloud enables anyone to access these files and programs from any device that is capable of receiving an Internet signal.

What exactly is a Private Cloud?

A Private Cloud provides the bonus of added security so Companies can enjoy having one secure place for all their files, software and whatever else they would otherwise store on a Public Cloud (such as Amazon, Apple, Google, Microsoft, etc.) which is not as secure. The ClickIT Private Cloud permits a much more controlled and secure environment through added set permissions, roles groups, firewall protection and much more. For more information or to discuss how our Private Cloud could be a much more secure place to keep your sensative business and personal data, contact us.

IT Consulting


Even the savviest employees have trouble finding the right people for your business' technology needs. ClickIT has years of experience in helping businesses identify goals and then find the right team of people to help meet, beat and anticipate those goals. Not only is it easy to get caught up in the jargon, but deliberation between programmers, graphic designers and systems administrators can be complicated, time-consuming and often-times confusing for a non-specialized firm. ClickIT implements several different collaboration and monitorization tools that help expedite information sharing needs and keep all participants of your next IT project organized and focused. This lowers cost for our clients while speeding up production time, while still being able to keep all team members updated and informed, but not overwhelmed. Letting ClickIT manage your next IT renovation or innovation is the best way to assure that your project will be completed in the most time-efficient and cost-effective manner possible. Remain focused on your organization's daily demands and let ClickIT do the things you may find hard or not in line with your expertise.

Skill Set:

Non-Technical Skills:

  • Communication
  • Presentation
  • Project Management
  • Leadership
  • Attention to detail and follow-up
  • Relationship Building

Technical Skills:

  • Firewall install /config
  • Router install/config
  • Active Directory Configuration
  • DNS,DHCP,RAID
  • Switch Configuration
  • Wireless Networks
  • Windows server 2003/8
  • SQL Configuration/Programming
  • SAN/NAS Storage
  • Virtual Machines
  • TCP/IP Networking
  • Redundancy
  • Cisco
  • Citrix
  • Microsoft
  • VPN technologies
  • VMWare
  • Hyper-V

Certifications (Vary by Technician):

  • A++
  • MCSE
  • MCT
  • MCITP Enterprise
  • CCNP
  • CCSP
  • CCEA
  • CNE
  • VCP
  • Aruba
  • ACMP

Managed Services


Managed Services

Consider outsourcing your entire IT department to ClickIT, as your Managed Services Provider (MSP).

Managed services is the practice of outsourcing day-to-day management responsibilities as a strategic method for improving operations. For us, this includes Information Technologies (IT), Production Support and lifecycle build/maintenance activities. The organization which owns or has direct oversight of that organization or system being managed, we refer to as the client or customer. ClickIT is an organization well equipped to accept and provide the defined managed services, based on the proven experience and certifications of its employees. Below are some of the IT services we provide clients locally and nationwide.

IT Services ClickIT manages for organizations, both locally and nationwide:

  • Backup
  • Hosting
  • Data Recovery
  • Storage
  • Security
  • 24/7/365 Monitoring
  • Network Supervision
  • User Accounts
  • Data Storage and Mining
  • Management Information Systems
  • Systems Monitoring
  • Software - Production Support and Maintenance

As a managed services provider (MSP), ClickIT manages and assumes responsibility for providing a defined set of services to our clients, either proactively or as has been determine as needed in a defined time-based contract. We typically bill an upfront setup or transition cost and then an ongoing flat or near-fixed monthly fee, which benefits our clients by providing them with predictable IT support costs. ClickIT can also be contracted to manage multiple staffing vendors and measure their effectiveness in filling IT positions according to a customer's standards and requirements. In effect, ClickIT serves as a "neutral" party that offers the customer a complete workforce solution, while ensuring efficient operation and leveraging multiple staffing companies to obtain competitive rates. To conduct our work, typically we use a Vendor Management System (VMS) as a software tool to provide transparency and efficiency — along with detailed metrics to the user — related to every aspect of the contingent and contract workforce. This model of providing these type of services has proven its usefulness in the private sector, notably among Fortune 500 companies, and is becoming more common in the government arena. An an MSP with certified employees on-staff, we also use specialized software in order to control and deploy managed services to our customers know as Remote Monitoring and Management (RMM) software.

Reference: Wikipedia.